Privacy Policy

We at respect your privacy very seriously and we do not sell, share or forward your information to anyone except those companies responsible for the delivery of an order. This privacy policy explains how we use any personal information we collect about you when you use this website.

Personal data

We collect information about you in the following ways:

- When you buy an item, which requires your details (in person, by phone or via email).

- Sign-up on our website or in person to receive our newsletter.

Orders and Enquiries

When placing an order we use and retain the following personal information which is shared with our couriers:

- Name and address: used to fulfill your order.

- Email and phone number: to keep you updated with developments of your order.

Information is kept while the relationship is ongoing.

We do not save any credit/debit card details and none of your details are used for any other reasons other than above.

With enquiries we keep your details until the enquiry is completed.


If you have opted-in to receive our newsletter, we will store your name/business name and email address in our newsletter system, and you will receive occasional emails with information about website updates and forthcoming events.

You can unsubscribe anytime using the link at the bottom of our emails. 

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at 17 Wood Drive, Stevenage, Hertfordshire SG2 8NX. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

If you have any concerns about our website’s privacy policy or you wish for your details to be removed, please email us at is compliant with the new General Data Protection Regulation which requires organisations to review how they manage data.

Cookie Policy

Cookies are very small text files that are stored on your computer when you visit some websites.

How we use cookies

Cookies are used to store products in your basket and keep you logged in between pages.

You can remove any cookies already stored on your computer, but these may prevent you from using parts of our website.